USDA announced the launch of a “one front door” contact center for phone, chat, or web inquiries, transforming how the public interacts with the agency.
“Part of our work here at USDA to be the most efficient, effective, and customer-focused agency in the federal government is to ensure our customers and Americans across the country can easily get support from our department and answers to their questions,” said Secretary of Agriculture Sonny Perdue. “The AskUSDA Contact Center will act as one, centralized front door, ensuring good customer service is given to everyone who interacts with USDA.”
The public can contact AskUSDA by phone at 833-ONE-USDA with representatives available 9 a.m.-5:30 p.m., EST weekdays. The website ask.usda.gov will be available for chat 10 a.m.-6 p.m., EST weekdays, and inquiries can be emailed anytime to askusda@usda.gov.
